Dealing with an AC repair can be one of the most annoying things to encounter as a homeowner. Not only does it mean you have a non-working air conditioner and must do without a comfortable home for a period of time, but you must find time to get it fixed. All Austin AC repair companies aren’t created equally either, so be sure to ask the right questions the next time you need an AC repair.
Do You Have Local References?
Heating and air conditioning equipment is an important investment and is essential to preserving a comfortable home. That’s why it’s so important to hear from local Austin citizens about their AC repair experiences. Those same people have been where you are and chose Strand Brothers Service Experts for a reason. While it can feel a tad weird speaking with someone you don’t know about AC repair, they can provide you with an truthful, unbiased opinion of the services they received.
Can You Provide a Detailed, Written Estimate?
It’s one thing to talk AC repair costs on the phone, and quite another having a comprehensive outline of what is to be done and the cost that goes with the work and parts included. Not only does it guard you as the consumer, but it also makes certain that the AC contractor is doing everything they’re supposed to. Having something to keep both parties accountable can be great, especially if something unexpected comes up on the day of your AC repair.
Are You Licensed, Bonded, and Insured?
When Strand Brothers Service Experts gets calls from probable customers asking these types of questions, we’re thrilled that our customers are doing such a thorough background check. Proving that we’re licensed (permitted to complete the work in Austin), bonded (financially backed by a bonding company in the instance of a claim being filed), and insured (to keep you from being held liable should a worker be hurt) is what separates the true pros from the more shady air conditioning companies out there. A good AC repair company is more than willing to show proof of all of these so that everyone can feel at ease.
Of course, these aren’t the only questions that need to be asked when it comes time for AC repair, but at Strand Brothers Service Experts, we feel confident in using these as a foundation. So next time you’re in need of AC repair and need a dependable, trustworthy air conditioner service company in Austin, give us a call at or set up an appointment with our online scheduler.