Service Experts of Raleigh Helps Man Go Above and Beyond for His Neighbor

June 29, 2016

Back in May, Service Experts Heating and Air Conditioning of Raleigh got a call from a gentleman named Jimmy from the Raleigh metro who told us about a very exciting project he was working on for his neighbor Kyla.

Kyla Tracy is a sweet nine year-old girl who was born with Osteogenesis Imperfecta, commonly known as brittle bone disease. She depends on a wheelchair to get around and her residence was not wheelchair accessible, mostly because of the size of the equipment. When Jimmy realized the problem, he wanted to remodel the Tracy family’s house to make it entirely wheel-chair friendly. Unfortunately, due to the age of the home, the task was going to be a larger project than he initially planned. Undefeated, Jimmy decided to try transforming the Tracy family’s carport into a wheelchair friendly living area, which would contain Kyla’s own bathroom, playroom, bedroom, and kitchenette.

Thrilled to have a working plan, Jimmy began contacting local contractors, including building supply companies, plumbers, and electricians and all of them said they would be thrilled to help and give their services and supplies. He contacted Service Experts of Raleigh for the HVAC (heating, ventilation, and air conditioning) portion of Kyla’s new mini suite. Our Service Experts team members went to Kyla’s home to learn more about the renovation and were in awe of how bright and kind Kyla was and they determined they had to contribute.

Kyla’s father, Jared Tracy, said he had planned to pay for the $12,000 HVAC systems for his little girl’s new mini suite, but with the help of Lennox and RE Michel, the team at Service Experts was able to give the Tracy’s a bill that said:

“We’re honored to present you with a full heating and AC system at no charge as long as we can all have hugs.”

The employees at Service Experts of Raleigh were over the moon to help provide such an incredible girl with a much-deserved place of her own that allows her to maneuver her wheelchair safety and efficiently. But it’s not over yet. The Tracy’s are raising money to purchase a wheel-chair friendly van to better transport their family. To find out more or to donate to the Tracy’s van, please visit their GoFundMe account.

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