What's an AC Emergency?

May 13, 2016

Summer weather on its way. You have probably already booted up your air conditioning system to make sure the system is functioning perfectly. But what do you do if it’s not? It’s hot, your AC system is on the fritz, and you want to call someone but it’s nighttime and you aren’t positive this is considered an AC emergency that you’ll be charged more for. You might have heard that Strand Brothers Service Experts is available all day every day for emergency air conditioner repair, but what actually constitutes a 24 hour AC repair emergency? And how much extra does it cost?

Please know that you can always call Strand Brothers Service Experts, day or night, every day of the year. Our customer service agents are available live, at all times to help decide if a technician needs to come out ASAP or if it’s something that can wait until morning.

When trying to evaluate the severity without an expert, here are a few cases where you should go ahead and give us a call.

Strange Sounds

There are multiple reasons that your AC system might be making weird, shrieking noises. One common issue could be that the fan belt became loose. Proper maintenance can help avoid this problem, but sometimes things happen and you need to have an expert come out for an AC repair appointment. Another reason your air conditioning unit could be making a loud, screeching noise is that the compressor is working at a high level of pressure, which can be hazardous. If the sound seems excessive, turn off your air conditioning unit immediately and call Strand Brothers Service Experts for an emergency AC repair job.

Stinky Smells

A burning odor coming from your air conditioning unit is generally a symptom of an electrical problem or a component has become so overheated that it’s really burning. If your air conditioning system smells like it’s burning, that is absolutely an emergency AC repair. Call Strand Brothers Service Experts immediately for 24/7 AC repair.

No Air Flow

If your air conditioning unit doesn’t seem to be kicking on, or you can’t feel any air blowing, this could be a sign that the cooling system has crashed. The cause could be a poorly calibrated thermostat, a problem with the blower, or your A/C system could have finally met its maker. If the AC isn’t producing air flow, or the air that’s blowing is warm instead of cool, go ahead and call Strand Brothers Service Experts, particularly if there is extreme heat, so we can get someone out to make sure your home is safe and comfortable. Not having air conditioning in severe temperatures definitely constitutes a 24 hour AC repair.

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At Service Experts, our top priority is always the health and safety of our customers and team. We are following all COVID-19 (Coronavirus) public safety guidelines and adjusting our business practices as needed to ensure customer and employee wellbeing. As a precautionary measure, anyone working on behalf of Service Experts – including our technicians – is being asked to stay home for the recommended 14 day quarantine period if they are returning from out-of-country, have been exposed to a presumptive or confirmed case, or are feeling unwell. We are providing our technicians and other field employees with additional health and safety guidance to assist in keeping our customers and employees safe. Please be prepared to answer brief health and safety questions with our representative. We will continue to monitor the situation and will adjust our business practices as required. We recognize that this may be a particularly stressful time and want you to know that, we are committed to serving you and making your experience as easy as possible.