What is a Service Call Fee and How Does it Influence Me?

[companynWhen searching for a trustworthy contractor, you may have stumbled across the term “service call fee.” Also named a “trip charge,” this fee is the amount an HVAC company charges for sending a technician to your home when your furnace or AC unit seems to be malfunctioning.

Why Do HVAC Companies Have a Service Call Fee?

A service call fee covers the cost of traveling to your home. After all, this takes time, requires fuel, and adds wear and tear on the company vehicle. Remember that service call fees don’t often cover parts and labor if you choose to go with a repair or replacement.

How Costly is a Service Call Fee?

Every HVAC company determines how much to charge for a service call. Some companies offer a standard or flat rate for any service call, while others raise the cost if the customer is further outside the established service radius. The particular cost differs by market and company, but you can expect your usual trip charge to be around $79 to $129.

Who is Responsible for the Service Call Fee?

If you request a service call, you will need to settle the trip charge regardless of what step you take next. For starters, you could choose to accept the technician’s recommended repair or replacement, depending on which option is more cost effective.

You are welcome to find multiple job estimates from different HVAC companies—just keep in mind that you may end up paying a trip charge for all these visits. Even if you take no action after the initial service call, you will still owe the contractor a fee for coming to your home and completing diagnostics.

How Can I Steer Clear of Paying a Service Call Fee?

A smart way to minimize trip charges is to participate in an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships provide a waived service call fee, which means we’ll come to your home and evaluate your HVAC system for free.

More money-saving benefits of an HVAC maintenance membership include:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is working poorly, or you’re looking into an affordable HVAC maintenance plan, Strand Brothers Service Experts is willing to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement off to a good start. We are also eager to help our customers save money on emergency repairs, replacements and maintenance with special offers on our website. If you’re hoping to enjoy savings and peace of mind while enhancing efficiency and home comfort, give us a call at 512-596-1257 today!

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