What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your AC system needs repair at your Austin home and you don’t know what that entails. It’s daunting enough to welcome an air conditioner repair technician into your home, but then to not know what exactly they’re going to do can add a whole other level of concern. Not to worry! Strand Brothers Service Experts is here to fill you in on the general AC repair process so you can be prepared when an expert AC service technician needs to come out to your house.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to inspect it to make sure that it’s not merely a thermostat settings problem. The service tech will confirm the thermostat is flipped to cool and then reduce the temperature to see if that will activate the air conditioner. A flawed or wrongly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The technician will then probably ask to see the air conditioner. Similar to a doctor, the repairman will commence their trial and error diagnosis process. There are multiple variables that could be the cause for an air conditioning system that isn’t operating properly, and it’s up the service tech to evaluate all the possible reasons starting from the most ordinary issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will most likely check the air filter to confirm it’s not obstructed or needs to be replaced. They will check the A/C system’s refrigerant levels, verify the air condenser fan is turning properly, confirm that the size of your air conditioner is right for the size of your house, and check the electronics, safety controls, and wiring.

Have answers, will fix

Once the air conditioner technician has determined the issue, he or she should explain all your options to you. The conversation will usually start with the technician explaining what the problem is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The service tech will then go into your options, which will include replacing the part and resolving the trouble, but might also involve upgrading parts of the AC system, the air conditioner itself, or your complete HVAC system. In some cases, it may make more sense to invest in a whole new heating and cooling system, particularly if the AC is past its prime, or prone to breaking down again and end up causing you to spend more on AC repairs by the time it’s all said and done. The service tech will explain how much time, effort, and cost it will take to fix the problem.

The repairman might now explain what could have avoided the problem or part failure and how to prevent a future issue. This usually includes yearly maintenance, which not only helps stop an A/C system breakdown, but in most cases also keeps your air conditioning warranty valid. Most expert air conditioning repair centers will offer an annual maintenance plan so you don’t have to think about making future AC tune-up appointments for your systems.

Lastly, they will go over the process for repairing the failed part or correcting the problem. If you determine that A/C system repair is better for you than buying an upgraded A/C system, the service tech will order any parts necessary and schedule your next appointment to fix the A/C system. Or, if the part required is already available on their van, they will begin the air conditioner repair work with your approval.

Always know that throughout Austin your system is in good hands with Strand Brothers Service Experts. Our repairmen are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the men and women we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your air conditioner repair, give us a call day or night at 512-596-1257 and we’ll be happy to discuss the process.

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