What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your air conditioning system needs repair at your Austin home and you don’t know what that entails. It’s daunting enough to welcome an air conditioner repair technician into your home, but then to not be sure what they’re going to do can add a whole other level of concern. Not to worry! Strand Brothers Service Experts is here to inform you on the general AC repair process so you’ll be ready when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might seem silly, but they need to inspect it to confirm that it’s not just a thermostat settings problem. The service tech will confirm the thermostat is flipped to cool and then lower the temperature to see if that will activate the air conditioner. A flawed or wrongly connected wire could be the culprit that’s keeping you from a comfortable home.

If this doesn’t fix the problem, the technician may ask you to see the circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then probably request to see the air conditioner. Similar to a doctor, the repairman will commence their trial and error testing process. There are multiple things that could be the cause for an air conditioning system that isn’t operating properly, and it’s up the service tech to evaluate all the possible reasons starting from the most ordinary issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the A/C system diagnosis, they will probably check the air filter to confirm it’s not obstructed or in need of replacing. They will check the A/C system’s refrigerant levels, verify the air condenser fan is turning properly, confirm that the size of your air conditioner is right for the size of your house, and check the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioner service tech has diagnosed the problem, he should explain all your options. The discussion will usually start with the technician explaining what the problem is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The service tech will then go into your options, which will involve replacing the part and resolving the trouble, but might also involve upgrading parts of the air conditioner, the air conditioner itself, or your entire HVAC system. In some cases, it may make more sense to purchase an entire new heating and cooling system, particularly if the air conditioner is past its prime, or prone to breaking down again and end up causing you to spend more on air conditioning repairs in the long run. The service tech will explain how much time, effort, and cost it will take to resolve the problem.

The technician might now explain what could have avoided the issue or part failure and how to prevent a future problem from happening. This usually includes yearly maintenance, which not only helps stop an A/C system breakdown, but in most situations also keeps your air conditioning warranty valid. Most expert air conditioning repair centers will offer an annual maintenance plan so you don’t have to worry about making future HVAC tune-up appointments for your systems.

Lastly, they will go over the process for repairing the failed part or resolving the issue. If you determine that AC repair is better for you than buying an upgraded A/C system, the service tech will order any parts necessary and schedule your next appointment to fix the A/C system. Or, if the part required is already available on their van, they will begin the AC repair work with your go-ahead.

Keep in mind that throughout Austin you’re in good hands with Strand Brothers Service Experts. Our repairmen are NATE-certified and have been through extensive background checks so you can feel safe and sure with the people we send into your home. If you ever come across any questions about your HVAC equipment or what to expect with your air conditioner repair, give us a call 24/7 at 512-596-1257 and we’ll be happy to discuss the process.

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